Terms

Effective September 26, 2026

1. Booking Alerts text message program

• Program name: Marshall Intake Booking Alerts.
• What you'll get: a text each time our AI receptionist books a drop-off for your shop, with the customer's name, vehicle, drop-off day and time, the service needed and their callback number. The first text confirms your sign-up.
• Who it's for: owners and staff of shops that use Marshall Intake, who opt in on our booking alerts sign-up page. Signing up for texts is optional and is not required to use our service.
• Message frequency: varies, about one text per booked appointment.
• Cost: Marshall Intake does not charge for these texts. Message and data rates may apply from your mobile carrier.
• To stop: reply STOP to any message. You'll get one final text confirming you're unsubscribed, and no more after that. Reply START to sign up again.
• For help: reply HELP, or email carter@marshallintake.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

2. Our service

Marshall Intake provides an automated phone receptionist to auto repair shops under a separate written agreement with each shop. If that agreement conflicts with these terms, the agreement controls.

The receptionist is an automated system. It can mishear or misunderstand callers, so shops should confirm each booking with the customer. It does not give repair advice, diagnoses or prices beyond what the shop has approved, and it is not an emergency service.

3. This website

This website is provided "as is" for information about our service. We may update it, and these terms, at any time; the effective date above shows when they last changed.

4. Governing law

These terms are governed by the laws of the State of Illinois.

5. Contact

Marshall Intake, Waterloo, Illinois
carter@marshallintake.com